The Control Theory Manager


by
William Glasser and William Glasser, M.D.

Book Details

Format: EPUB

Page count: 144 pages

File size: 1.8 MB

Protection: DRM

Language: English

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.