Service Management, Student Workbook: An Integrated Approach to Supply Chain Management and Operations

Cengiz Haksever and Barry Render

Book Details

Format: EPUB

Page count: 133 pages

File size: 17.3 MB

Protection: DRM

Language: English

With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.