Measuring Your It: Identifying the Metrics That Matter


John Stewart

Book Details

Format: EPUB

Page count: 102 pages

File size: 556 KB

Protection: DRM

Language: English

This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively.