Itil and Organizational Change


by
Pamela Erskine

Book Details

Format: EPUB

Page count: 133 pages

File size: 738 KB

Protection: DRM

Language: English

In ITIL® and Organizational Change, Pamela Erskine analyzes some of the reasons why organizations fail to realize the benefits of ITIL and offers practical ways to avoid these pitfalls. Drawing on her many years of experience, Pamela discusses five different models of organizational change and explains how to select the most suitable approach for your project and your organization. Real-life examples bring the theories to life.